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Guide

Self-Serve or HuntSales as a Service

There are two ways to buy HuntSales. With Self-Serve, your team runs outbound on the platform. With HuntSales as a Service, our calling staff call for you.

Self-Serve is the platform your team uses to find prospects, send email sequences and make calls. Sequences and A/B testing start on Scout, and calling is included on Hunter and Apex, with numbers and talk time paid for separately. A registered business or other organisation, in Singapore or elsewhere, can start on Free with no card needed: it covers one user plus a co-admin, 1 mailbox, 200 sends and 25 People Search credits a month. Scout, Hunter and Apex are paid plans priced per user a month in SGD, so each teammate you add is a seat. Pay annually to save 20%, and cancel any time. Every plan and its current price is on /pricing, and the Self-Serve page is at /services/self-serve.

HuntSales as a Service is for B2B teams that would rather hand the calling to us. Our calling staff call businesses for you from the HuntSales platform: business-to-business calls to company lines only, about business needs, with every opt-out honoured. Calls go to Singapore (+65) numbers only. We build the call list to the audience you set. At scoping we ask for your ideal customer profile or preferred audience. You can also share a lookalike list, examples of your best customers, and we find similar companies, or supply your own prospect list for us to call.

What is included every month:

  • One full-time telesales agent, dedicated to your campaign.
  • One dedicated local number for your calls.
  • An estimated 10 outgoing calls an hour.
  • Your list or ours: send us your prospect list, or tell us your target audience and we build it.
  • Unlimited outgoing and incoming minutes.
  • Every call logged, and every answered call recorded with a written transcript you can read, download and analyse.
  • An AI summary and a hot, warm or cold rating on every answered call of 30 seconds or more, so you see which ones matter at a glance.
  • An email follow-up after every conversation, sent from the platform, so prospects have your details in writing.
  • Your call script built with you in week one, then sharpened every week from the real call transcripts.
  • A live performance dashboard: calls, answer rate, talk time and call outcomes per agent, plus your pipeline of interested prospects and booked meetings.
  • A weekly performance report emailed to you every Monday: calls, conversations, answer rate, talk time, outcomes, callbacks and meetings booked, week on week.
  • Appointment setting through CalendarSync. CalendarSync Pro is a separate subscription, 10% off for managed clients.

The weekly performance report is emailed every Monday morning, Singapore time, to each client login that can see all calls. It covers the previous Monday to Sunday: calls (outbound and inbound), answered calls and the answer rate, talk time, conversations (calls tagged Connected), callbacks, voicemail, no answer, not interested, and meetings booked (prospects moved to the Appointment Scheduled stage), each next to the week before. A week with no calls sends no report. To change who receives it, contact your HuntSales account manager. The AI call summaries and ratings in a managed workspace are included and do not use AI credits or calling credit.

Appointment setting uses CalendarSync Pro (calendarsync.app), a separate subscription. Our calling staff book meetings through it, it keeps your Google, Outlook and iCloud calendars in sync so we only offer times when you are free, reschedule requests come to you to approve, and each prospect gets an automatic email reminder before the meeting. HuntSales managed clients get 10% off CalendarSync Pro for as long as they subscribe. Sign up at https://www.calendarsync.app/signup, then enter code HUNTSALES at checkout (Add promotion code on the payment page).

Every call is logged in HuntSales with who made it, the contact and the duration. After each call, the member of the calling staff who made it tags the outcome: Connected, No answer, Voicemail, Callback or Not interested. You get your own HuntSales login, where you see every call made for you with an activity overview: calls, answer rate, conversations and talk time at the top, every call outcome underneath, and a breakdown for each member of the calling staff. When you sign in, your Dashboard shows every call placed or received for you in the last 7 days, the same count as the call report, and the prospects now at the Appointment Scheduled stage, above your pipeline and your deals, with a link to this week's calls under Calling. Answered calls are recorded, and you can play and download the recordings yourself; for people we find for you, a recording shows once they are interested or have a meeting booked. You can also follow the prospects and their outcomes yourself. When we find the people for you, they stay HuntSales data: your login shows the company, the outcome and the date of every call to them, and the person's name, contact details, notes and recording once they are interested or have a meeting booked, so you can follow up. We do not export or hand over that list, client logins cannot export lists, and the AI assistant is off on client logins once we find people for you, because it reads every contact. Your login uses a view-only role with the "See all calls" permission: it shows every call, the overview and the recordings, but it cannot place calls. It is view-only for your prospects too: you can add a note to a prospect's timeline to give our calling staff feedback, but you cannot change stages, follow-ups, contact details, lists or deals, because our team makes those changes for you. Numbers and calling top-ups are handled by your HuntSales account manager. Your login's Service page shows where your service stands, your calling staff and the fee, your invoices, your credit, the service log and your agreement (see "Setting up your managed calling service").

Below your pipeline and your deals, What your team did this week shows what our calling staff did for you in the last 7 days, newest first. Meetings booked (prospects moved to Appointment Scheduled) are listed at the top, then the latest calls, each with the outcome they tagged, and prospects moved to another pipeline stage. Each row shows the first name of the member of the calling staff, the prospect and their company, and when it happened. Click a row to open the prospect. A person we found for you is shown by their company only until they are interested or have a meeting booked. The latest 30 entries are shown; every call is in the Call Log under Calling.

HuntSales as a Service starts from S$1,900 a month. The final price is confirmed after scoping and depends on your audience, the list size and the call volume. To get started, book a scoping call at https://www.calendarsync.app/availability/huntsales-discussion, or fill in the form on the HuntSales as a Service page at /services/managed-telemarketing and we will reply by email.

Inside the app, click the help button (bottom corner on a computer, top bar on a phone) to ask the assistant or leave a message for our team.