Features · AI Telephony
Every call becomes data that sells.
Calling from the CRM is live, and so is its AI layer: answered calls are transcribed, summarised with action items, and feed your lead scoring, on the Hunter and Apex plans. AI voice agents that handle calls for you are what comes next.
Transcribe
The conversation becomes text
A prospect mentions a budget cycle on a call. Answered calls are transcribed as they happen, in English and major APAC languages, and the transcript is what the AI summary on that Call Log entry is built from.
- Transcription runs on answered calls while your calling credit lasts
- Each transcript feeds the AI summary on its Call Log entry
- Built on the calls your team already makes today
Summarise
The recap writes itself
Reps remember the conversation; nobody remembers it a week later. The moment a call ends, AI produces a crisp summary and pulls out the action items, from the same engine that already handles your meeting notes.
- Instant AI summary with extracted next steps
- Buying-temperature read on every summarised call
- Manager-readable: scan a rep's day in two minutes
Score
What was said moves the lead score
A completed call already nudges a lead's score, and what was said matters too: buying signals on the phone surface the lead as hot and steer the rep's Next Best Actions queue.
- Intent detected from the conversation itself
- Call signals feed hot-lead scoring and the action queue
- Phone and email intelligence in one engine
Automate
AI voice agents on your number
Further out: an AI agent that answers your CRM number after hours, qualifies the caller, books the meeting, and creates the contact and task for the right rep, with your CRM data as its memory.
- After-hours AI receptionist that never misses a call
- Inbound qualification and meeting booking
- Call QA scoring against your playbook, with coaching tips
Calling and its AI layer are live.
Start calling from your CRM today: answered calls are transcribed, summarised, and scored. AI voice agents are next.