Features · AI Telephony

Coming soon

Every call becomes data that sells.

Calling from the CRM is live today: click-to-call, outcomes, recordings, and a team-wide Call Log. AI Telephony is what comes next — the layer that reads every conversation and puts it to work, so a forty-call morning turns into transcripts, follow-ups, and hotter leads by lunch.

Transcribe

Transcripts you can search like email

A prospect mentioned a budget cycle on a call last month — which call? With transcription, every recorded conversation becomes searchable text attached to its Call Log entry, in English and major APAC languages.

  • Full transcript on every recorded call
  • Search across calls the way you search your inbox
  • Built on the recordings your team already makes today

Summarise

The follow-up writes itself

Reps remember the conversation; nobody remembers it a week later. The moment a call ends, AI produces a crisp summary, pulls out the action items, and drafts the follow-up email — the same engine that already handles your meeting notes.

  • Instant AI summary with extracted next steps
  • One-click follow-up email draft from the call
  • Manager-readable: scan a rep's day in two minutes

Score

What was said moves the lead score

Today a completed call already nudges a lead's score. With call intelligence, what was said matters too: buying signals on the phone surface the lead as hot and steer the rep's Next Best Actions queue.

  • Intent detected from the conversation itself
  • Call signals feed hot-lead scoring and the action queue
  • Phone and email intelligence in one engine

Automate

AI voice agents on your number

Further out: an AI agent that answers your CRM number after hours, qualifies the caller, books the meeting, and creates the contact and task for the right rep — with your CRM data as its memory.

  • After-hours AI receptionist that never misses a call
  • Inbound qualification and meeting booking
  • Call QA scoring against your playbook, with coaching tips

Calling is live. The AI layer is next.

Start calling from your CRM today — every call you make builds the history AI Telephony will run on.