Finding new prospects with People Search

People Search lets you find new B2B contacts by filters such as job title, function, seniority, country, industry/company keyword, and company headcount. You can also describe who you want in plain English and the AI will set the filters for you. Revealing a contact's email or phone spends People Search credits (phone reveals cost more than email). Singapore is the default location if you do not pick one. Results can be saved straight into your Contacts.

There are two tabs with two separate permissions. One tab searches the People Search database of business contacts: browsing and previewing it is free, and adding a contact from it to your CRM spends 1 People Search credit, covered by the "People Search" permission. The Live tab runs a real-time search and reveals fresh email/phone, which spends People Search credits, and is covered by its own "Live Search (uses credits)" permission. Because they are separate, an admin can let a teammate search and add from the database while keeping the credit-spending Live search turned off for them. Live is off by default for every role until an admin grants it.

The Live tab has two search depths. Standard search runs on a large indexed database and costs 1 credit per page of 10 results - the everyday workhorse. Deep search is the premium option: it prospects live for the freshest profiles with extra filters (location and industry pickers, "recently changed jobs"), returns 25 results per page, costs 50 credits per page, and is available on the Hunter plan and above. You are asked to confirm the credits before every page, including when you page forward. Both depths cache your results: re-opening a page you fetched in the last 7 days is free and never re-charges you, and a page that comes back empty is fully refunded.

In the People Search tab, tick "Hide contacts already in my CRM" under the filters to browse only people you don't have yet. The header checkbox selects every addable contact on the page, and the "Add max" button next to the result counts adds EVERY new contact matching your filters in one go; because each add spends 1 People Search credit, you confirm the credit cost first (up to 10,000 per run).

Two related helpers: the Verify button next to a contact's email checks whether the address can receive mail, so you can clean a list before a campaign. It costs 0.5 credits per new address; re-checking the same address within 90 days is free. And enriching a company (the Match ACRA button on a company panel) can fill in its missing website, industry, and office phone number for 1 credit, fully refunded when nothing new is found - the office number is handy because the Call Queue can dial a company's hotline when a person has no direct number.