Guide
Find contact details in bulk
Find contact details in bulk is the companion to "Add all to list" on People Search: the people it adds come with their name, job title, company and LinkedIn but no direct contact details, and this looks those details up for a whole selection in one action instead of one contact at a time. Select the contacts on the Contacts page (the header checkbox selects the whole page, or use select-all), open the Actions menu, and choose "Find contact details". Or open Contacts filtered to a list and press Find emails on the bar above the table: it takes every contact in the list with no email, and the bar shows how many there are and the most it can cost before you open the window. This is available on the Hunter plan and above and needs the Find Email & Enrich permission.
It looks up two details. The work email: 2 credits per email found, with its deliverability check included, and nothing if no email is found. And the Office Number, the company's main line: the same Find Office Number as on the company and contact panels, which checks the company's own website first, then our company records, for 1 credit per company, charged only when a number is found, however many of the selected contacts work there. The Office Number needs the Find Office Number permission as well. Direct Numbers (mobiles) are not looked up in bulk yet. The window shows each price once and the most the run can cost before anything is charged, and you confirm once. You are only ever charged for details we actually find. An email found at a domain that does not match the company is still added, with a note on the contact saying so, and charged as found. A contact that already has an email is skipped for free, and so is one whose teammate's record for the same LinkedIn profile already holds the email, or whose name is too short to search by (an initial for a surname). The window tells you what was skipped and why. A found address that is already on another contact in your workspace cannot be saved twice, so it is not charged.
Every run works in the background. You can close the window and carry on working: a "Finding emails: 212 of 648 · View" pill on the Contacts page and a Running entry under the notification bell show how far it has got and reopen the progress window, which counts the lookups as the answers arrive (found, not found, and skipped for free). On the Contacts page, rows update by themselves while a run is going: a contact being looked up reads "Finding…", a found email reads "Checking" until its deliverability check reports back, then shows the result, with no need to reload the page. We notify you when it finishes. Monthly reveal allowances still apply to email lookups; if a run is bigger than what is left this month, it does as many as fit and tells you the rest were not attempted so you can run it again after the reset.
Every email the run finds is checked against the mailbox, at no extra cost: the check is part of the 2 credits, as with Find & verify email on a contact's panel. Each address is marked on the contact with its result. Checking an address that was already in your Contacts is a separate product, the Verify button or Verify on the Email Verification page, at 0.5 credits per new address.
You can also pick a destination so the found people are added somewhere automatically when the run finishes, with no manual step. Under "Then, automatically..." choose to add the found people to a contact list (everyone we found an email or an Office Number for), or enrol them into a drip campaign. This is free; the only charge is the lookups. Adding to a list needs the "Manage Lists" permission and enrolling into a campaign needs the "Campaigns & Email Setup" permission. For a campaign, only people with a work email are enrolled, and anyone already enrolled or on your suppression list is skipped. For a campaign, "Hold back undeliverable emails" is ticked for you. The run then waits for the checks of the addresses it found before it enrols anyone, usually a few minutes and at most 20 (up to an hour for a very large run), and its progress reads "Checking emails before adding to the campaign…". An address whose check comes back undeliverable is held back from the campaign but kept in your Contacts, flagged, never silently dropped. An address still without a result when the wait ends is enrolled only when the campaign's Email deliverability filter takes unchecked addresses. The completion notice reports how many were held back and how many were not checked in time. Untick it to enrol everyone with a work email as soon as the run finishes; the campaign's own Email deliverability filter still applies.
Inside the app, click the help button (bottom corner on a computer, top bar on a phone) to ask the assistant or leave a message for our team.