Guide
Adding everything that matches your search
There is one search on People Search and one bulk action on it. Set your filters, check the free match count, and click "Add all to list" to pull everyone matching those filters into your CRM. Once a search shows a count, the button names it with the most adding them can cost, for example "Add all 2,660 · up to 5,320 credits", or "Add up to 2,660 · at most 5,320 credits" when the count is an "Up to". That figure is what the add holds while it runs (2 credits a person). When it finishes you pay 0.1 for each person added, or 2 for each who comes with an email, and 0.1 for each person already in your CRM, who is not added again; the rest comes back. The window that confirms the add shows the prices a person, and holds by the same count. When the count above the results is one remembered from an earlier search, or came back with the page after you left it, the button says "Add about 2,660" with no price: the window counts again and shows the price before anything is spent. If you change the filters without searching again, it goes back to "Add all to list", because the window counts the filters as they are now. Everyone it adds goes into Contacts, your master record of people. Under "Also add to a list (optional)" you can also put them in one of your lists or a new list (named from your filters unless you type another name). A list is only a tag: the people are in Contacts either way, and "No list", the default, adds them to Contacts only. It is available on the Hunter plan and above and needs the "Add all to list" permission. On Free and Scout the button is still there with a small Hunter tag: clicking it shows what Hunter adds, its price and a button to upgrade in Billing, and nothing is added or charged. On any plan you can still tick people and add them.
The window tells you how many people match your filters before you spend anything, because that count is free to run, and how many of them are not in your CRM yet, for example "About 130 of 1,104 are not in your CRM yet" (see "Finding new prospects with People Search" for how that is worked out). It prices the number you choose the same way: "For these 1,104: about 110 to 357 credits", counting 0.1 for each person already in your CRM, who is not added again. The number to add starts at everyone who matches, up to 100,000 (or at what the daily ceiling below still leaves room for, if that is less), and the button next to it ("All 2,660", or "First 100,000" when more match) puts it back there if you type another number. You can choose anything from 50 up to 100,000 when the count is known (up to 25,000 when it is not, and for "Add the next"); if fewer than 50 match, it still adds all of them. If you ask for more than match, the window works from the match count instead, and credits are only ever held for as many people as it shows. An "About" count (several seniorities, each counted on its own and added up) is an estimate rather than a ceiling, so the window works from the number you choose, and you pay only for the people the pull finds.
Add all also works across a whole company list: open the list, use Find people in this list, and when the free count finishes its card offers Add all, at the same prices and in the same window. It pulls the people the count found, 20 companies at a time (see "Companies Search: Singapore and any country").
This is also the way past the browse ceiling. Paging 50 rows at a time cannot walk a search that matches hundreds of thousands of people, however many match your filters. A pull takes the same filters and brings up to 100,000 in one action instead.
More than 25,000 runs in parts. One part takes up to 25,000 people, so a bigger add, for example all 43,120 who match, runs in parts of up to 25,000, one after another, on its own: the window says "Runs in parts of up to 25,000, one after another". There are at least as many parts as 25,000 goes into the number, often one more: after the first, a part is sized to what your balance and the daily limit leave room for. Each part carries on exactly where the one before stopped reading the search, so nobody is added twice and nobody in between is missed, and the parts never run at the same time. The window shows the whole add at the most it can cost, which you type to confirm when it is large, and what is set aside now: the first part's credits only. Each later part sets aside its own credits when it starts, after the part before has settled, sized to what your balance and the daily limit for Add all leave room for. If either is too short for the next part, or Add all is paused or your plan no longer includes it, the add stops cleanly at the people it has: you keep them, nothing more is charged, and the card and the notification say how far it got and why, for example "It stopped at 25,000 of the 43,120 you asked for: there were not enough credits for the next part." The people of every part go to the same place, Contacts and the list you picked, and anyone an earlier part already brought is passed over free if the search shows them again. The person who started it, or a Super Admin, can press "Stop after this part" on its card (it asks once more): the part running now finishes, no later part starts, and the notification says "Stopped by you". A part carries on from where the last one stopped only for a short while after it: if the next part cannot start within about 15 minutes, or the search will no longer carry on from that point, the add stops at the people it has and says so ("the search moved on, so start a new Add all to continue"). 100,000 is the most in one add.
If your filters match more, or an add stopped part way, open Add all to list again once it has finished: the window says how many people you have already added from that search and offers "Add the next 25,000" (or the next however many are left). It reads the search from the top again and skips, as it goes, everyone already in your Contacts, and they cost nothing, so finding the next people takes a little longer. "Start from the top" instead brings the same people again, charged as usual. Past 50,000 people already added from one search, the window says it cannot reach further in one add and suggests narrowing the search, for example by location or company size.
The price is 0.1 per person pulled, or 2 when they come with an email, which also covers the mailbox-level deliverability check on that email. We don't look up new emails in a pull, but any email our database already holds comes along with that check, and the verdict lands on the contact shortly after. A pulled email that does not pass its deliverability check is charged as no email, 0.1. The rest of the 2 comes back to your balance once the check has answered, and the address stays on the contact marked Unknown or Invalid, so a campaign that sends only to Valid addresses skips it. While the pull runs, 2 credits for each person you asked for are held, and the window shows the exact number of credits held, your balance, and what your balance will be while it runs, before anything is spent - and if the spend is more than half your balance, or more than 25,000 credits, you are asked to type the number to confirm it. Anyone already in your CRM is not added again and costs 0.1 for the search row. Their row was bought for the pull like everyone else's, but you never pay the add price twice for the same person. Everything unused is refunded automatically when the pull finishes, and if nothing matches, nothing is charged.
A pull brings names, job titles, companies and LinkedIn profiles, plus any business email our database already holds. What a pull never does is look up NEW emails - that is the one difference from adding a person straight off the results grid, where the 2-credit add also covers an email lookup, charged only when it finds one. When the pull goes to a list, open that list in Contacts and press Find emails to look up emails for everyone in it who has none, in one action, charged only for the ones we find. Until then their email reads "Not looked up". An add with "No list" is not filed in a list, so pick a list or "+ New list" if you want to do that afterwards.
It starts straight away and runs in the background, so you can leave the page. A big add runs in short rounds, one straight after another, and saves in batches of 1,000 that each count as done once saved, so 25,000 people take minutes rather than hours, and a hiccup only repeats the batch it was on. The list gets one entry per person: the contact the add made, or else the most recently updated one you already had for that person. A progress card at the top of Discover, People shows each add: the step it is on ("Starting...", then "Finding people: 1,250 of 2,660", then "Saving to your contacts: 1,000 of 2,660", then "Done"; an add in parts shows one card for the whole add, with the part it is on, for example "Part 2: finding people, 32,400 of 43,120", then "Part 2 saved. Starting the next part..." between parts, and "Done: all 43,120 in 2 parts" or "Stopped at 25,000 of 43,120" at the end), a progress bar with the percentage, how many people were found, added, already in your contacts and not found, and the credits held, used and returned. While an add runs, a chip in the top bar of every page shows how far it has got (for example "Adding people 46%"); click it for the same cards. If the first round has not started within a couple of minutes, the card says "Waiting to start" and it starts within 15 minutes. While it is still finding people, the person who started it, or a Super Admin, can press Change on the card to pick another list, a new list, or "No list". Lists made after the add started are not offered there, so pick New list for a fresh one. Once it is saving it is too late to change, and you can add the people to a list from Contacts instead. The people go into Contacts, not into the results grid - do not re-run the search looking for them. When it finishes, the card offers Open list (or Open contacts), and you get a notification that opens the list directly (or Contacts, when there is no list) and states how many people were added, how many were skipped as already yours, and how many credits were charged and refunded. An add in parts sends one notification when the whole add ends, with the numbers for all its parts.
A pull checks each person the same way the results grid does, so Company Size, Industry, a seniority or function your job title does not already name, and a person name of three or more words all apply to a pull too, and like the grid it skips anyone outside the countries you searched, anyone with neither a company nor a job title, and anyone who asked not to be in our data (see "People who asked not to be in our data"). When one of those checks can drop people the count included (more than one company size, a seniority or function your job title does not name, or a long name), the window shows the match count as "Up to", and a pull may add fewer people than it shows. One company size, and Industry, go straight into the search, so the count already allows for them. It stops when it has the number you asked for, when nobody is left, or once it has checked three times that many people (or 500 without finding anyone). You pay for the people it finds, at the prices above and including anyone already in your CRM; the people it checks and skips cost you nothing. The rest of the hold is refunded, and the notification says how many were found. If our search has to stop part way, you keep the people found so far and the rest is refunded the same way. The City filter applies to a pull the same way it applies to the grid. The filters under More filters on the Discover page apply to a pull the same way too. The Location areas of the older Deep search cannot be applied to a pull, so a pull with one set is refused before anything is charged, and the Add all to list window says so as soon as it opens.
With a company size picked, your CRM's sizes come first (see "Finding new prospects with People Search"). Anyone whose company is already in your CRM at a size outside the sizes you picked is skipped as the pull reads them: not added, not charged, and not counted toward the number you asked for, so the pull reads on to find people who do match. The window counts them apart and prices only the rest, and the progress card and the notification say how many, for example "355 skipped because your CRM lists their company as bigger. They cost nothing." Someone already in your CRM stays where they are: a pull never moves a contact to another company. Add all across a company list follows the same rule.
Three limits worth knowing. Pulling the exact same search again within half an hour is refused, because the same filters deliver the same people and you would be paying to pull the same contacts again; "Add the next" people is the exception, and it only waits for the last add of that search to finish. There is a daily ceiling on how many credits one workspace can commit to pulls (50,000 in any 24 hours), so an accidental repeat cannot drain a balance while nobody is watching; when less is left than you ask for, the window says so before you add. A finished part counts what it actually cost, not what it held, so an add in parts usually has room for its next part the same day. And now and then we can't run a very large pull straight away: the window then says "We can't add this many people right now", nothing is charged, and a smaller number or another try later will run.
Inside the app, click the help button (bottom corner on a computer, top bar on a phone) to ask the assistant or leave a message for our team.