Editing contact details and Edit Requests

Who can change a contact's email and numbers. A member whose role has the Edit Contacts permission edits a contact's email, Direct Number and Office Number directly on the contact's panel: hover the field, click the pencil, type the new value and save. A detail the contact does not have yet is not shown as an empty field: it is named in the "Missing:" line under the details (for example "Missing: email, direct number"), and clicking its name opens the box to type it in. The change applies at once, with no approval. It works on every contact that member may work: in a workspace that limits prospects to their assignee, that is the contacts assigned or co-assigned to them plus unassigned ones, unless their role also has View All Contacts. The Super Admin can always edit them. A mobile is refused as the Office Number, because a mobile is saved as the Direct Number, and an email already on another contact in the workspace is refused too. Changing an email resets its deliverability status to Unknown, because the old check was for the old address; click Verify to check the new one.

When Suggest edit appears. A member whose role does not have Edit Contacts, and who works the contact, sees Suggest edit next to the email and the Office Number instead (for one the contact does not have yet, click its name in the "Missing:" line). Type the new value and submit: the suggestion waits for review and the contact stays as it is until then. Suggestions land on Edit Requests, in the Admin section of the sidebar for members with the Team Management permission, with who asked, the old value and the new one. Approve to update the contact, or reject to drop the suggestion; approving needs Edit Contacts as well as Team Management. Members with Team Management also see a contact's pending suggestions on its panel, with the same Approve and Reject. A suggested Office Number is checked again when it is approved: a mobile, or more than one number, is refused. In a workspace HuntSales runs for you under HuntSales as a Service, a view-only login without Edit Contacts sees contact details read-only.

Suppression List requests. Only the Super Admin puts anyone on the Suppression List or adds a company, domain or email block directly, because it makes the person Do Not Call across the workspace. When anyone else tries, the request waits on Edit Requests, in its own Suppression List requests section that only the Super Admin sees, above the contact detail changes. Each card shows who asked and from where (the Suppression List page, a CSV import, the Contacts or Workspace bulk action, the Blocked firms and domains card, the Copilot, Signals, an automation, or "Marked Do Not Call" when they moved someone to Do Not Call; moving that person back out of Do Not Call withdraws the card), what (the addresses, or the rule), why (the reason they gave, if any) and how many contacts it would make Do Not Call, counted when they asked. Approve applies it exactly as if the Super Admin had added it: the people become Do Not Call, their sequences stop and they come off every contact list; a rule covering more than 500 contacts asks for its value typed again before it is approved, and its contacts are then marked in batches. Reject changes nothing. The member gets a notification either way. The number on Edit Requests in the sidebar counts these requests too.

Where the change history shows. Every edit a member makes to a contact's email or numbers is recorded, whoever makes it (the Super Admin included): typed on the panel, applied from an AI suggestion, or approved from a suggestion. The contact's Activity tab shows a line such as "Sarah changed Email from lois@example.com to lois.loh@example.com" or "Sarah changed Direct Number from (empty) to +65 9123 4567", and an approved suggestion also names who suggested it; the Changes filter on the Activity tab lists these lines. The same line appears in Settings, Activity, the workspace activity log for members with Team Management, as "Changed contact details". Details that change on their own are not recorded as edits: an email or number filled in by Find email, Find mobile or the AI Copilot's contact enrichment, and an email our database held that failed its deliverability check and was replaced automatically by a new lookup.