Plans and billing

Plans are Free, Scout, Hunter and Apex, billed monthly or annually (annual is cheaper per month). Every plan, Free included, is open to registered businesses and other organisations, in Singapore or elsewhere. You can change plan or manage payment under Billing. Billing appears in the sidebar for members with the Team Management permission, and any member can open it from the credit usage meter to see the plan and usage, but only the Super Admin can change the plan, buy credits or open the billing portal. During the launch every paid Self-Serve plan carries a discount, applied automatically at checkout, and contacts are unlimited on every plan. Higher plans include more mailboxes, more People Search and AI credits, and more advanced features, and paid plans have no monthly send cap. Changing plan part-way through a month works differently in each direction. Upgrading takes effect immediately: you are charged the price difference for the days remaining in the current cycle, and the extra People Search credits for exactly those days land in your balance straight away rather than waiting for the renewal. Upgrade twice in the same cycle and you are topped up to the higher tier each time, never paid twice for the same tier. Downgrading takes effect at your next renewal date instead: nothing is charged or refunded now, and you keep the plan, the features and the credits you have already paid for until the cycle ends, at which point the cheaper price and its allowance begin. Your renewal date never moves in either case.