Plans and billing

Plans are Free, Scout, Hunter and Apex, billed monthly or annually (annual is cheaper per month). You can change plan or manage payment under Billing. During the launch there is a discount and contacts are unlimited on every plan. Higher plans include more mailboxes, more People Search and AI credits, higher or unlimited send caps, and more advanced features. Changing plan part-way through a month works differently in each direction. Upgrading takes effect immediately: you are charged the price difference for the days remaining in the current cycle, and the extra People Search credits for exactly those days land in your balance straight away rather than waiting for the renewal. Upgrade twice in the same cycle and you are topped up to the higher tier each time, never paid twice for the same tier. Downgrading takes effect at your next renewal date instead: nothing is charged or refunded now, and you keep the plan, the features and the credits you have already paid for until the cycle ends, at which point the cheaper price and its allowance begin. Your renewal date never moves in either case.